Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to ULIASO.
The terms “we,” “us,” and “our” refer to ULIASO. ULIASO operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (collectively, the “Services”).
ULIASO is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein or otherwise made available through our website, describe your rights and responsibilities when you access or use the Services.
Please read these Terms of Service carefully. They contain important information concerning your legal rights and obligations, including warranty disclaimers and limitations of liability.
By visiting, interacting with, or using the Services, including by purchasing a product from our store, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use the Services.
Nothing in these Terms of Service limits or excludes any mandatory rights or remedies available to you under applicable consumer protection laws.
SECTION 1 — ACCESS AND ACCOUNTS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, territory, or country of residence.
If you are the age of majority and permit a minor dependent to use the Services through a device that you own, purchase, or manage, you are responsible for supervising that use.
To access certain features of the Services or purchase products from our store, you may be required to provide information including your email address, billing address, payment information, and shipping information.
You represent that all information you provide is accurate, current, and complete and that you have the legal right to provide that information.
You are responsible for maintaining the confidentiality and security of your account credentials and for activity occurring through your account.
You may not sell, transfer, assign, or license your account to another person without our prior written consent.
We reserve the right to refuse service, suspend access, or terminate accounts where reasonably necessary, including in cases involving suspected fraud, unlawful conduct, misuse of the Services, security risks, or violations of these Terms, subject to applicable law.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to display and describe our products as accurately as possible.
However, product colours and appearance may vary depending on your device, screen settings, lighting, image display, and other technical factors. Slight differences between digital images and physical products are not necessarily considered defects.
Product images may include digital mockups or visual representations intended to illustrate the appearance, placement, scale, and style of a product. Because products are made after an order is placed, slight variations in colour, print placement, or manufacturing may occur and are not considered defects.
Product sizing may vary depending on the style, fit, material, and manufacturing specifications of each item. Customers are responsible for reviewing the applicable size guide before placing an order.
We do not guarantee that the appearance or quality of a product will exactly match how it appears on every screen or device.
All product descriptions, specifications, prices, and availability are subject to correction or change as permitted by applicable law.
We reserve the right to discontinue products or limit the quantities available to any person, household, geographic region, or jurisdiction where reasonably necessary.
Nothing in this section limits any legal warranties or other mandatory consumer rights available under applicable law.
SECTION 3 — ORDERS
When you submit an order, you are making an offer to purchase the products listed in your order.
The automated confirmation that we have received your order does not necessarily constitute final acceptance of the order.
An order is accepted once payment has been successfully processed and we confirm that the order has been accepted or has entered processing, subject to applicable law.
Please review your order carefully before submitting it, including the selected product, design, colour, size, quantity, billing information, and shipping information.
Because orders may enter processing shortly after they are placed, we cannot guarantee that cancellation or modification requests can be accommodated after an order has been submitted.
We may decline or cancel an order where reasonably necessary, including in cases involving:
- Suspected fraud or unauthorized payment;
- Incorrect or incomplete customer information;
- Payment authorization problems;
- Obvious pricing, product, or technical errors;
- Product unavailability;
- Shipping or legal restrictions;
- Suspected resale or other commercial misuse; or
- A violation of these Terms.
Any cancellation by ULIASO will be handled in accordance with applicable law. If we cancel an order after payment has been collected, the applicable amount will be refunded using the original payment method, unless otherwise agreed or required by law.
If we need to make a material change to or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided with the order.
Returns, exchanges, cancellations, and refunds are governed by our Refund Policy and applicable law.
Products purchased through our store are intended for personal or household use unless we have agreed otherwise in writing. You may not purchase products for unauthorized commercial resale or export.
SECTION 4 — PRICES, CURRENCY, TAXES, AND BILLING
Prices, discounts, and promotions may change without notice, subject to applicable law.
The price charged for a product will be the price displayed and confirmed at the time the order is placed, subject to the correction of obvious errors and any rights available under applicable law.
Unless otherwise stated, displayed prices may not include shipping charges, applicable sales taxes, customs duties, import taxes, brokerage fees, or other charges imposed by a destination country or authority.
The currency in which you are charged will be displayed during checkout. Currency conversions or fees imposed independently by your bank, payment provider, or card issuer are outside our control.
Promotions may be governed by separate terms. In the event of a conflict between promotion-specific terms and these Terms, the promotion-specific terms will apply to that promotion, to the extent permitted by law.
You agree to provide current, complete, and accurate purchase, payment, billing, shipping, and account information.
You represent that:
- You are authorized to use the selected payment method;
- The information you provide is accurate and complete;
- Charges incurred through your payment method will be honoured by the applicable provider; and
- You will pay all properly disclosed charges associated with your purchase.
Payment information is processed by third-party payment providers. ULIASO does not receive or store your complete payment card number where payment processing is handled directly by those providers.
SECTION 5 — SHIPPING AND DELIVERY
Order processing and delivery periods displayed on our website are estimates unless expressly stated otherwise.
Delivery times may vary depending on the destination, carrier operations, customs processing, weather conditions, seasonal demand, incorrect or incomplete delivery information, and other circumstances outside our reasonable control.
We are not responsible for delays caused solely by shipping carriers, customs authorities, incorrect information supplied by the customer, or events outside our reasonable control.
However, nothing in these Terms limits any right you may have under applicable consumer protection laws in connection with delayed or undelivered orders.
Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delivery problems caused by an incorrect, incomplete, or outdated address supplied by the customer.
If a shipment is returned because of an incorrect address, failure to collect the shipment, refusal of delivery, or another circumstance attributable to the customer, additional shipping charges may apply before the order can be shipped again, subject to applicable law.
International orders may be subject to customs duties, import taxes, brokerage charges, or other fees imposed by the destination country. Unless otherwise expressly stated during checkout, these charges are not included in the purchase price and are the responsibility of the customer.
Customs processing may delay delivery. We do not control customs authorities or their processing times.
Please review our Shipping Policy for estimated processing and delivery periods and additional shipping information.
SECTION 6 — RETURNS, EXCHANGES, AND REFUNDS
Returns, exchanges, cancellations, and refunds are handled in accordance with our Refund Policy and applicable law.
Eligibility may depend on the reason for the request, the condition of the product, applicable time limits, and whether the product was incorrect, damaged, defective, or otherwise eligible under our published policy or applicable law.
Customers should inspect their orders after delivery and report eligible issues within the period stated in our Refund Policy.
We may request photographs or other reasonable information needed to assess a claim concerning an incorrect, damaged, or defective product.
Nothing in our Refund Policy or these Terms limits any mandatory legal warranty, cancellation right, refund right, or other consumer remedy that cannot lawfully be excluded.
SECTION 7 — INTELLECTUAL PROPERTY
The Services and their contents, including trademarks, trade names, logos, brand elements, product names, collection names, stories, designs, artwork, illustrations, text, photographs, graphics, video, audio, layouts, and the selection and arrangement of such materials, are owned by or licensed to ULIASO.
These materials may be protected by copyright, trademark, and other intellectual property laws in various jurisdictions around the world.
You may access and use the Services only for lawful, personal, and non-commercial purposes.
Without our prior written permission, you may not:
- Copy, reproduce, download, republish, or distribute our content;
- Modify or create derivative works from our content;
- Manufacture or sell products incorporating our designs;
- Remove copyright, trademark, or proprietary notices;
- Use our artwork, designs, product images, or written stories for commercial purposes;
- Scrape, extract, or collect our content for resale, training, replication, or commercial databases;
- Use our trademarks, logos, product names, designs, or slogans in a manner likely to cause confusion; or
- Represent that you are affiliated with, sponsored by, or endorsed by ULIASO.
No right, title, licence, or interest in our intellectual property is transferred to you through your use of the Services or purchase of a product.
The names, logos, product names, collection names, designs, and slogans associated with ULIASO are trademarks or other brand assets of ULIASO or its licensors and may not be used without prior written permission.
Shopify’s names, logos, products, and services are the property of Shopify or its applicable affiliates.
All rights not expressly granted are reserved.
SECTION 8 — OPTIONAL TOOLS
We may provide access to tools, features, or integrations offered by third parties.
We do not necessarily monitor or control these tools and provide access to them on an “as is” and “as available” basis, subject to applicable law.
Your use of optional third-party tools is at your own discretion and may also be governed by the applicable third party’s terms and privacy policy.
We are not responsible for third-party tools except to the extent liability cannot legally be excluded.
We may introduce new tools, resources, or features in the future. Unless otherwise stated, these additions will form part of the Services and will be subject to these Terms.
SECTION 9 — THIRD-PARTY LINKS AND SERVICES
The Services may contain links to, integrations with, or materials from websites and services operated by third parties.
We do not control all third-party websites and are not responsible for their content, accuracy, availability, security, privacy practices, products, or services.
A link to a third-party website does not necessarily mean that ULIASO endorses that website or its content.
When you leave our website or interact with a third-party service, you do so subject to that third party’s terms and policies.
You should review the applicable policies and terms before entering into a transaction or providing personal information to a third party.
Questions or concerns relating exclusively to third-party products or services should be addressed to the relevant third party.
Nothing in this section limits liability that cannot legally be excluded.
SECTION 10 — RELATIONSHIP WITH SHOPIFY
ULIASO is powered by Shopify, which provides the e-commerce platform used to make the Services available.
Sales and purchases made through our store are transactions directly between you and ULIASO.
Shopify is not the seller of the products offered by ULIASO and is not responsible for fulfilling orders, providing products, or handling the commercial relationship between ULIASO and its customers.
By using the Services, you acknowledge that Shopify is not responsible for losses, injuries, or damages arising solely from products purchased directly from ULIASO, except where Shopify may have obligations that cannot legally be excluded.
To the extent permitted by applicable law, you release Shopify and its affiliates from claims arising solely from purchases and transactions made directly with ULIASO.
SECTION 11 — PRIVACY
Personal information collected through the Services is handled in accordance with our Privacy Policy and applicable privacy laws.
Because the Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to operate, secure, maintain, and improve the platform.
Information submitted through the Services may be transmitted to and processed by Shopify and other service providers, including providers located outside your province, territory, state, or country of residence.
Please review our Privacy Policy for information about how personal information is collected, used, disclosed, retained, and protected and about the rights that may be available to you.
Shopify may also process personal information in accordance with its own privacy policies and legal obligations.
SECTION 12 — FEEDBACK, REVIEWS, AND USER CONTENT
If you submit, upload, post, email, or otherwise provide ideas, suggestions, reviews, photographs, comments, proposals, or other content relating to ULIASO or the Services collectively referred to as “Feedback,” you grant ULIASO a non-exclusive, worldwide, royalty-free, transferable, and sublicensable licence to use, reproduce, modify, publish, translate, distribute, and display that Feedback for purposes connected with operating, improving, and promoting the Services.
This licence continues for as long as permitted by applicable law and does not transfer ownership of your Feedback to ULIASO.
You represent that:
- You own the Feedback or have permission to provide it;
- The Feedback does not infringe another person’s intellectual property, privacy, publicity, or other rights;
- You have disclosed any material compensation or incentive associated with the Feedback;
- The Feedback is accurate to the best of your knowledge; and
- The Feedback complies with these Terms and applicable law.
You may not submit Feedback containing unlawful, threatening, abusive, defamatory, discriminatory, obscene, deceptive, or malicious content or any virus or harmful code.
You may not impersonate another person, use a false identity, or misrepresent the origin of Feedback.
We may monitor, moderate, refuse, edit, or remove Feedback where permitted by law, but we are not required to do so.
We are not required to keep unsolicited Feedback confidential, provide compensation for it, or respond to it unless required by law or separately agreed in writing.
SECTION 13 — ERRORS, INACCURACIES, AND OMISSIONS
The Services may occasionally contain typographical errors, technical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, transit periods, product availability, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to update information where reasonably necessary.
If an error affects an order that has already been submitted, we will handle the matter in accordance with applicable law.
Nothing in this section permits ULIASO to disregard a customer’s mandatory right to an advertised price, accurate contractual information, or another remedy available under applicable law.
SECTION 14 — PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use or attempt to use the Services:
- For an unlawful, fraudulent, deceptive, or malicious purpose;
- To violate any applicable international, federal, provincial, territorial, state, or local law;
- To infringe or violate our intellectual property rights or the rights of another person;
- To harass, threaten, abuse, defame, discriminate against, intimidate, or harm another person;
- To transmit false, misleading, or deceptive information;
- To upload or distribute viruses, malware, malicious code, or harmful technology;
- To send unauthorized advertising, spam, phishing messages, chain letters, or similar solicitations;
- To impersonate another person or misrepresent your identity or affiliation;
- To collect or track another person’s personal information without authorization;
- To interfere with or circumvent the security, integrity, or operation of the Services;
- To reproduce, copy, extract, sell, resell, or commercially exploit the Services or their contents without permission;
- To scrape, crawl, index, harvest, or systematically extract content or data without our prior authorization;
- To use automated systems in a manner that places an unreasonable burden on the Services or bypasses access restrictions; or
- To engage in conduct that restricts another person’s lawful use or enjoyment of the Services.
We may suspend, restrict, or terminate access where we reasonably believe that these Terms have been violated, subject to applicable law.
SECTION 15 — AUTOMATED SYSTEMS AND AGENTS
For the purposes of this section, an “Agent” means software or a service that takes autonomous or semi-autonomous actions on behalf of a person or entity and can interact with the Services without continuous direct supervision.
Agents may not access or interact with the Services in a manner that:
- Conceals or misrepresents their automated nature;
- Mimics human behaviour to bypass security controls;
- Circumvents CAPTCHAs, access restrictions, robot exclusion measures, or rate limits;
- Scrapes or extracts protected content or data without authorization;
- Interferes with the operation or security of the Services; or
- Violates these Terms or applicable law.
Where technically applicable, an Agent must truthfully identify itself and comply with reasonable technical measures governing automated access.
We may limit or block automated access where reasonably necessary to protect the Services, our customers, our content, or our legal rights.
SECTION 16 — TERMINATION
You may stop using the Services at any time.
We may suspend or terminate your access to all or part of the Services where reasonably necessary, including in cases involving a breach of these Terms, suspected fraud, security threats, unlawful conduct, or misuse of the Services.
Termination does not affect rights, payment obligations, or liabilities that arose before termination.
Provisions that by their nature should continue after termination will remain effective, including provisions relating to intellectual property, Feedback, payment obligations, disclaimers, limitation of liability, indemnification, governing law, privacy, and dispute resolution.
SECTION 17 — DISCLAIMER OF WARRANTIES
The Services and information made available through them are provided for general shopping and informational purposes.
We make reasonable efforts to provide accurate information but do not guarantee that all content will always be complete, current, uninterrupted, secure, or error-free.
Except for warranties expressly provided by ULIASO or warranties that cannot legally be excluded, the Services and products are provided on an “as is” and “as available” basis.
To the fullest extent permitted by applicable law, we disclaim implied warranties or conditions, including warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Some jurisdictions do not allow the exclusion or limitation of certain warranties. Where such laws apply, the exclusions in this section apply only to the extent legally permitted.
Nothing in these Terms excludes or limits any legal warranty or mandatory consumer right available under applicable law, Nothing in these Terms excludes or limits any legal warranty or mandatory consumer right available under applicable law.
SECTION 18 — LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, ULIASO and its affiliates, officers, directors, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or relating to the Services or products purchased through them.
This may include loss of profits, revenue, savings, data, business opportunities, or replacement costs, where the exclusion of such damages is legally permitted.
Nothing in these Terms excludes or limits liability for:
- Fraud or intentional misconduct;
- Gross fault where liability cannot be excluded;
- Death or personal injury caused by fault where liability cannot be excluded;
- Breach of mandatory consumer rights;
- Legal warranties that cannot be excluded; or
- Any other liability that applicable law does not permit us to exclude or limit.
Where liability cannot be excluded but may legally be limited, our liability will be limited to the greatest extent permitted by applicable law.
The limitations in this section apply regardless of the legal basis of the claim, including contract, negligence, civil liability, strict liability, or otherwise.
SECTION 19 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless ULIASO, Shopify, and their respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, and reasonable legal expenses arising directly from:
- Your material breach of these Terms;
- Your unlawful use of the Services;
- Your infringement of another person’s rights; or
- Content or Feedback you submit through the Services.
This obligation does not apply to the extent that a claim results from the fault, negligence, unlawful conduct, or breach of obligation of the party seeking indemnification.
We will provide reasonable notice of an indemnifiable claim where practicable. You agree to provide reasonable cooperation in the defence of the claim.
No settlement imposing a non-monetary obligation or admission of liability on you may be entered into without your reasonable consent.
SECTION 20 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the greatest extent legally permitted.
The unenforceable portion will be considered severed from these Terms without affecting the validity and enforceability of the remaining provisions.
SECTION 21 — WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.
These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies or terms posted on our website, form the agreement between you and ULIASO concerning your use of the Services.
These Terms supersede prior communications and proposals relating to the same subject matter, except where otherwise required by law.
Any ambiguity in these Terms will not automatically be interpreted against either party solely because that party drafted the provision.
SECTION 22 — ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise.
We may assign or transfer our rights and obligations in connection with a merger, acquisition, sale, reorganization, transfer of business assets, or similar business transaction, subject to applicable law and any legally required notice.
SECTION 23 — GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws governing ULIASO, without limiting any mandatory consumer rights that apply under applicable law.
Any dispute arising from or relating to these Terms shall be subject to the jurisdiction of the competent courts, where required by applicable law.
SECTION 24 — HEADINGS
The headings in these Terms are included for convenience and organization only.
They do not limit, expand, or otherwise affect the meaning or interpretation of the provisions.
SECTION 25 — CHANGES TO THESE TERMS
You may review the current version of these Terms at any time on this page.
We may update these Terms from time to time to reflect changes to the Services, our practices, legal requirements, security considerations, or other operational needs.
The updated Terms will be posted on this page with a revised “Last updated” date.
Where required by applicable law, we will provide additional notice of material changes.
Changes will apply from the effective date stated in the updated Terms and will not retroactively remove rights that have already arisen unless permitted by law.
Your continued use of the Services after updated Terms become effective constitutes acceptance of those changes, where such acceptance is legally valid.
SECTION 26 — CONTACT INFORMATION
Questions concerning these Terms of Service may be sent to:
support@uliaso.com